PRIVACY POLICY
Last Updated: June 25, 2026
Lowkey Smokey - Our Store Policies
Last Updated: June 25, 2026
Welcome to Lowkey Smokey! We appreciate your business and strive to provide you with unique, high-quality apparel and accessories that celebrate cannabis culture through art and expression. To ensure a smooth shopping experience, please review our store policies below. By making a purchase from us, you agree to these terms.
1. INFORMATION WE COLLECT
We collect information you voluntarily provide to us when you register, place an order, or contact us. The information we collect may include:
Personal Information You Provide
• Full name
• Email address
• Shipping and billing address
• Phone number (if provided)
• Payment information (processed securely — we do not store card details)
• Order history and preferences
Information Automatically Collected
When you visit our store, certain information is collected automatically including:
• IP address and browser type
• Pages viewed and time spent on pages
• Referring URLs
• Device type and operating system
• Cookies and similar tracking technologies
2. HOW WE USE YOUR INFORMATION
We use the information we collect for the following purposes:
• To process and fulfill your orders
• To send order confirmations, shipping updates, and tracking information
• To communicate with you about your account or purchases
• To send promotional emails and marketing communications (with your consent)
• To improve our website, products, and customer experience
• To detect and prevent fraudulent transactions and abuse
• To comply with legal obligations
3. SHARING YOUR INFORMATION
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:
Service Providers
We share your information with trusted third-party service providers who assist us in operating our store, including:
• Shopify (e-commerce platform and payment processing)
• Printify (print-on-demand production and fulfillment)
• Shipping carriers (USPS, UPS, FedEx, DHL) for order delivery
• ParcelWILL (order tracking services)
• Email marketing platforms for communications
Legal Requirements
We may disclose your information if required to do so by law, or in response to valid requests by public authorities such as a court or government agency.
4. COOKIES AND TRACKING TECHNOLOGIES
We use cookies and similar tracking technologies to enhance your browsing experience on our store. Cookies are small data files stored on your device.
Types of Cookies We Use
• Essential Cookies: Required for the store to function (shopping cart, checkout)
• Analytics Cookies: Help us understand how visitors use our store (Google Analytics)
• Marketing Cookies: Used to deliver relevant advertisements and promotions
You can control cookies through your browser settings. However, disabling certain cookies may affect the functionality of our store. By continuing to use our store, you consent to our use of cookies.
5. DATA RETENTION
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:
• Order information is retained for a minimum of 5 years for accounting and legal purposes
• Account information is retained until you request deletion
• Marketing preferences are retained until you unsubscribe or request removal
6. YOUR RIGHTS AND CHOICES
Depending on your location, you may have the following rights regarding your personal information:
Access and Correction
You have the right to access the personal information we hold about you and to request corrections if any information is inaccurate or incomplete.
Deletion
You may request that we delete your personal information. Please note that certain information may be retained for legal or legitimate business purposes even after such a request.
Marketing Opt-Out
You may opt out of receiving marketing communications from us at any time by clicking the "Unsubscribe" link in any marketing email or by contacting us directly. Please note that even if you opt out of marketing emails, you will still receive transactional emails related to your orders.
Data Portability
You may request a copy of your personal data in a structured, machine-readable format.
7. SECURITY OF YOUR INFORMATION
We take the security of your personal information seriously. We implement industry-standard security measures to protect your data, including:
• SSL encryption on all pages of our store
• Secure payment processing through Shopify Payments
• We do not store credit card or payment details on our servers
• Regular security reviews and updates
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
8. THIRD-PARTY WEBSITES
Our store may contain links to third-party websites including social media platforms, payment gateways, and partner sites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
9. CHILDREN'S PRIVACY
Our store is not directed to children under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately and we will take steps to remove such information.
10. CALIFORNIA PRIVACY RIGHTS (CCPA)
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including:
• The right to know what personal information we collect, use, disclose, and sell
• The right to delete personal information we have collected
• The right to opt-out of the sale of personal information (we do not sell your data)
• The right to non-discrimination for exercising your privacy rights
To exercise your California privacy rights, please contact us using the details provided below.
11. GDPR — EUROPEAN USERS
If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR):
• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure (right to be forgotten)
• Right to restriction of processing
• Right to data portability
• Right to object to processing
Our legal basis for processing your personal data includes the performance of a contract (fulfilling your orders), compliance with legal obligations, and our legitimate interests in operating and improving our store.
12. CHANGES TO THIS PRIVACY POLICY
We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will update the "Last Updated" date at the top of this policy. We encourage you to review this policy periodically to stay informed about how we are protecting your information. Your continued use of our store after any changes constitutes your acceptance of the updated policy.
13. CONTACT US
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Lowkey Smokey
Email: lowkeysmokeyshop@gmail.com
Website: https://lowkey-smokey-shop.myshopify.com/
Response Time: We aim to respond to all privacy-related inquiries within 2 business days.